Fill out our project request form to reduce back-and-forth.

Your answers will help us understand what you're looking to accomplish. We will contact you via your provided email address to set up our first phone call.

This conversation will help us determine if we are a good fit for each other. We will ask you some follow-up questions to understand your project, concerns and priorities, and you are welcome to ask us whatever you need to know to feel comfortable moving forward with your request.

Using the information we gathered during our call, we will put together a detailed proposal that includes estimated costs, timelines, project scope and options to add or detract from the project scope depending on your priorities.

After you review the proposal and confirm the scope of work and estimate, we will send a contract outlining the terms of the agreement. At the time the contract is signed, we request a 30-50% non-refundable downpayment. 

Depending on the project, we will either dig into research first, or schedule a kick-off meeting so we can meet the rest of your crew (unless you're working alone). We'll explain the design process, review project objectives and get a better idea of your company's collective personality, history and passions.

We will dig into any materials you've provided, as well as information about your industry, market, products, collateral, past customers and prospects. This will help us flesh out the picture of where you've been and compare it to where you'd like to be. We will bridge the gap between the two while maintaining or amplifying your brand.

Together, we will review our findings and get your feedback. We'll discuss whether we need to update the scope or focus of your projects to accommodate your goals.

Once we understand the bigger picture, and how will engage with you more specifically, we will start working on ideas for your projects. We usually generate dozens of ideas until we arrive at the top 2 or 3 that we can recommend to you as viable options.

We will present comps to you in real-time so we can walk you through our thought process and answer any questions that come up about what we're showing you and how it fits into the bigger picture. It's important that anyone who has a stake in the final decision about the project is in attendance at this meeting so we can all be on the same page.

You will select one of the three options for us to refine. It may be tempting to borrow ideas from each of the concepts and blend them together, but this is often a choice made to avoid making a choice. Our goal is to help you prioritize what matters most to your message, and our comps will give you the opportunity to preview how each of those directions could look, and choose the route that will suit your team best.

At this stage, the designs should be 90% done. If there are any little tweaks you need us to make, we will discuss and complete before we prepare the final files. 

Depending on what the deliverables are, we will output all the necessary files, organize them for you in a shared folder (Google Drive or Dropbox) and prepare a style guide that helps your team use the final artwork and guidelines consistently.

It's time to celebrate and catch our breath!

Want to keep the momentum going? Have a trade show coming up, or another product to launch? We'd love to be your go-to team, even before you know exactly what it is that you'd like to build. We can help you plan and budget for your projects based on the goals you need to meet.